At RIAH ALSHAMAL GENERAL TRADING LLC, we aim to ensure customer satisfaction, but we understand that circumstances may arise that require you to cancel your order or service. Please review the following cancellation policy for the terms and conditions related to cancellations.
1. Cancellation Timeframe
You may cancel your order or requested services within 24 hours from the time of purchase. To cancel, please contact our customer service team immediately at info@yallacamping.com with your order number and request for cancellation.
2. Refunds for Cancellations
Once your cancellation request is processed and approved, we will issue a refund for the canceled order. The refund will be made back to the original payment method used for the purchase.
3. Refund Timeframe
Please allow up to 45 days for the refund to be processed and reflected in your payment account. The exact processing time may vary depending on the payment provider or bank.
4. No Cancellation or Refund Policy (if applicable)
For certain products or services, we may offer a No Cancellation or No Refund policy. If this applies to your purchase, this will be clearly communicated to you at the time of checkout before the purchase is completed. Please be aware of these terms before confirming your order to avoid any misunderstanding or disputes.
- No Refund Policy: If the product or service is clearly marked as non-refundable or non-cancellable, refunds or cancellations will not be accepted under any circumstances. This will be disclosed before you finalize your purchase.
5. Contact Us
If you need to request a cancellation or have any questions regarding our cancellation policy, please reach out to our customer service team at:
RIAH ALSHAMAL GENERAL TRADING LLC
Email: info@yallacamping.com