Welcome to CamelSquare! We aim to provide you with the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, ensuring that we provide the highest levels of responsiveness to you at all times.

1. Order Processing Time

All orders are processed within [insert number] business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping:

  • Standard Shipping: [insert estimated delivery time] – $[insert cost]
  • Express Shipping: [insert estimated delivery time] – $[insert cost]
  • Overnight Shipping: [insert estimated delivery time] – $[insert cost]

International Shipping:

  • Standard International Shipping: [insert estimated delivery time] – $[insert cost]
  • Express International Shipping: [insert estimated delivery time] – $[insert cost]

Delivery delays can occasionally occur.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

CamelSquare is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

CamelSquare is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

6. International Shipping Policy

We ship worldwide. Please note that there may be additional customs fees and taxes applicable to your country that are not included in the shipping fee at checkout. These additional charges are the responsibility of the customer.

7. Returns Policy

Our Returns Policy provides detailed information about options and procedures for returning your order. Please refer to our [Refund and Returns Policy](insert link to Refund and Returns Policy) for more details.